Have you:<ul><li>Noticed unexpected posts by your account</li><li>Seen unintended Direct Messages sent from your account</li><li>Observed other account behaviors you didn't make or approve (like following, unfollowing, or blocking)</li></ul>. If you've answered yes to any of the above, please change your password and Revoke connections to third-party applicationsHave you:<ul><li>Noticed unexpected posts by your account</li><li>Seen unintended Direct Messages sent from your account</li><li>Observed other account behaviors you didn't make or approve (like following, unfollowing, or blocking)</li></ul>. If you've answered yes to any of the above, please change your password and Revoke connections to third-party applications

Has my account been compromised?

To help keep your account secure, we recommend the following best practices:<ul><li>Use a strong password that you don’t reuse on other websites.</li><li>Use two-factor authentication.</li><li>Require email and phone number to request a reset password link or code.</li><li>Be cautious of suspicious links and always make sure you’re on our website before you enter your login information.</li><li>Never give your username and password out to third parties, especially those promising to get you followers, make you money, or verify you.</li></ul>To help keep your account secure, we recommend the following best practices:<ul><li>Use a strong password that you don’t reuse on other websites.</li><li>Use two-factor authentication.</li><li>Require email and phone number to request a reset password link or code.</li><li>Be cautious of suspicious links and always make sure you’re on our website before you enter your login information.</li><li>Never give your username and password out to third parties, especially those promising to get you followers, make you money, or verify you.</li></ul>

How to keep my account safe?

If you think you've been hacked and you're unable to log in with your username and password, please take the following two steps:<ol><li>Request a password reset Reset your password by requesting an email from the password reset form. Try entering both your username and email address, and be sure to check for the reset email at the address associated with your account.</li><li>Contact Support if you still require assistanceIf you still can't log in, contact us by submitting a Support Request. Be sure to use the email address you associated with the hacked account; we'll then send additional information and instructions to that email address. When submitting your support request please Include both your username and the date you last had access to your account.</li></ol>If you think you've been hacked and you're unable to log in with your username and password, please take the following two steps:<ol><li>Request a password reset Reset your password by requesting an email from the password reset form. Try entering both your username and email address, and be sure to check for the reset email at the address associated with your account.</li><li>Contact Support if you still require assistanceIf you still can't log in, contact us by submitting a Support Request. Be sure to use the email address you associated with the hacked account; we'll then send additional information and instructions to that email address. When submitting your support request please Include both your username and the date you last had access to your account.</li></ol>

Help with my hacked account

Security and hacked accounts

Most of the profile information you provide us is always public, like your biography, location, website, and picture. For certain profile information fields we provide you with visibility settings to select who can see this information in your profile.If you provide us with profile information and you don’t see a visibility setting, that information is public.Most of the profile information you provide us is always public, like your biography, location, website, and picture. For certain profile information fields we provide you with visibility settings to select who can see this information in your profile.If you provide us with profile information and you don’t see a visibility setting, that information is public.

What is visible on my profile?

Enabling precise location through our official app allows us to collect, store, and use your precise location, such as GPS information. This allows us to provide, develop, and improve a variety of our services, including but not limited to:<ul><li>Delivery of content, including posts and advertising, that is better tailored to your location.</li><li>Delivery of location-specific trends.</li><li>Showing your followers the location you are posting from as part of your post, if you decide to geo-tag your post.</li></ul>Enabling precise location through our official app allows us to collect, store, and use your precise location, such as GPS information. This allows us to provide, develop, and improve a variety of our services, including but not limited to:<ul><li>Delivery of content, including posts and advertising, that is better tailored to your location.</li><li>Delivery of location-specific trends.</li><li>Showing your followers the location you are posting from as part of your post, if you decide to geo-tag your post.</li></ul>

Should I turn on precise location?

<ul><li>All geolocation information begins as a location (latitude and longitude), sent from your browser or device. We won't show any location information unless you've opted in to the feature, and have allowed your device or browser to transmit your coordinates to us.</li><li>If you have chosen to attach location information to your Posts, your selected location label is displayed underneath the text of the Post.</li><li>When you use the in-app camera on iOS and Android to attach a photo or video to your post and toggle on the option to tag your precise location, that post will include both the location label of your choice and your device's precise location (latitude and longitude), which can be found via API. Your precise location may be more specific than the location label you select. This is helpful when sharing on-the-ground moments.</li></ul><ul><li>All geolocation information begins as a location (latitude and longitude), sent from your browser or device. We won't show any location information unless you've opted in to the feature, and have allowed your device or browser to transmit your coordinates to us.</li><li>If you have chosen to attach location information to your Posts, your selected location label is displayed underneath the text of the Post.</li><li>When you use the in-app camera on iOS and Android to attach a photo or video to your post and toggle on the option to tag your precise location, that post will include both the location label of your choice and your device's precise location (latitude and longitude), which can be found via API. Your precise location may be more specific than the location label you select. This is helpful when sharing on-the-ground moments.</li></ul>

What location information is displayed?

Privacy

We will only send you emails from @Chataak.com or @t.Chataak.com. However, some people may receive fake or suspicious emails that look like they were sent by US. These emails might include malicious attachments or links to spam or phishing websites. Please know that we will never send emails with attachments or request your password by email.We will only send you emails from @Chataak.com or @t.Chataak.com. However, some people may receive fake or suspicious emails that look like they were sent by US. These emails might include malicious attachments or links to spam or phishing websites. Please know that we will never send emails with attachments or request your password by email.

How to detect fake email?

If you believe an account is posing as you or your brand, you or your authorized representative can file a report in our support Center.If you believe an account is misusing the identity of somebody else, you can flag it as a bystander by reporting directly from the account’s profile.If you believe an account is posing as you or your brand, you or your authorized representative can file a report in our support Center.If you believe an account is misusing the identity of somebody else, you can flag it as a bystander by reporting directly from the account’s profile.

How do I report an impersonation violation?

Are you trying to create a new account, but you're told your email address or phone number is already in use? This support article outlines how your email address may already be in use and how to resolve the issue.Are you trying to create a new account, but you're told your email address or phone number is already in use? This support article outlines how your email address may already be in use and how to resolve the issue.

Safety and security

Security and hacked accounts