When you receive an online order, you'll receive a new order notification by email. You'll be able to see that order on the orders page.When you receive an online order, you'll receive a new order notification by email. You'll be able to see that order on the orders page.

What happens when you receive an online order?

When you process an order, The Orders page will show the order with a payment status of Paid or Partially paid. If the customer provided their email address, then they receive a receipt by email.When you process an order, The Orders page will show the order with a payment status of Paid or Partially paid. If the customer provided their email address, then they receive a receipt by email.

What happens when you process an order?

Canceling an order indicates that you are halting order processing. For example, if a customer requests a cancellation or you suspect the order is fraudulent, then you can cancel the order to help prevent staff or fulfillment services from continuing work on the order. You can also cancel an order if an item was ordered and isn't available. You can cancel an order by clicking the cancel button on orders page.Canceling an order indicates that you are halting order processing. For example, if a customer requests a cancellation or you suspect the order is fraudulent, then you can cancel the order to help prevent staff or fulfillment services from continuing work on the order. You can also cancel an order if an item was ordered and isn't available. You can cancel an order by clicking the cancel button on orders page.

How to cancel an order?

You can check the shipping status of your order on website or the app. If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the shipping carrier.You’ll see the shipping status on the orders page. You’ll also see an estimated delivery date which should give you an idea of when you can expect the order to arrive, and a tracking number if it’s available for your order.You can check the shipping status of your order on website or the app. If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the shipping carrier.You’ll see the shipping status on the orders page. You’ll also see an estimated delivery date which should give you an idea of when you can expect the order to arrive, and a tracking number if it’s available for your order.

What’s the Status of My Order?

If you need to return or exchange an item, the seller you purchased your order from is the best person to help you. Each seller manages their own orders, and makes decisions about cancellations, refunds, and returns.Sellers aren’t required to accept returns, exchanges, or provide a refund unless stated in their shop policies. Go to the shop's homepage and scroll to the bottom to see the shop's policies.If you need to return or exchange an item, the seller you purchased your order from is the best person to help you. Each seller manages their own orders, and makes decisions about cancellations, refunds, and returns.Sellers aren’t required to accept returns, exchanges, or provide a refund unless stated in their shop policies. Go to the shop's homepage and scroll to the bottom to see the shop's policies.

How to Return or Exchange an Item?

Processing orders

When you set up a payment provider to accept credit card payments, each payment must be processed, so there is usually a delay between when the customer pays for their order and when you receive the payment. After the payment is processed, the purchase amount will be transferred to your merchant account.When you set up a payment provider to accept credit card payments, each payment must be processed, so there is usually a delay between when the customer pays for their order and when you receive the payment. After the payment is processed, the purchase amount will be transferred to your merchant account.

How do i get paid?

If you use our payment system, then you can check your pay period to see when you receive payouts from credit card orders. Other payment providers have their own rules on when you receive payouts for credit card orders. Check with your provider to find out how often you will be paid. After the payout is sent, it might not be received by your bank right away. It can take a few days after the payout is sent for it to be deposited into your bank account. Check with your bank if you find your payouts are being delayed.If you use our payment system, then you can check your pay period to see when you receive payouts from credit card orders. Other payment providers have their own rules on when you receive payouts for credit card orders. Check with your provider to find out how often you will be paid. After the payout is sent, it might not be received by your bank right away. It can take a few days after the payout is sent for it to be deposited into your bank account. Check with your bank if you find your payouts are being delayed.

How often do I get paid?

You can be charged several third-party transaction fees for online transactions. For credit card transactions, the issuer, the acquirer, and the credit card company all charge a small fee for using their services.You aren't charged third-party transaction fees for orders processed through our payment system. You pay credit card processing fees, depending on your subscription plan. If you're using a third-party payment provider with us, then you're charged a third-party transaction fee.You can be charged several third-party transaction fees for online transactions. For credit card transactions, the issuer, the acquirer, and the credit card company all charge a small fee for using their services.You aren't charged third-party transaction fees for orders processed through our payment system. You pay credit card processing fees, depending on your subscription plan. If you're using a third-party payment provider with us, then you're charged a third-party transaction fee.

How much do I get paid?

PayPal uses various security measures to protect their users. Because of this, PayPal may occasionally prohibit a buyer from submitting payment to a seller through PayPal.If you're ultimately unable to submit payment, try working with the seller to determine an alternative payment method. Learn how to contact a seller.PayPal uses various security measures to protect their users. Because of this, PayPal may occasionally prohibit a buyer from submitting payment to a seller through PayPal.If you're ultimately unable to submit payment, try working with the seller to determine an alternative payment method. Learn how to contact a seller.

Can't Complete Payment on PayPal?

If you received an email saying that your order is still processing, it means that your purchase is being screened by our third-party partner. All Payments orders are screened to ensure that the orders are legitimate and to protect from possible fraud.Most orders are processed in under 72 hours. You’ll receive a confirmation email when the review is complete.If you received an email saying that your order is still processing, it means that your purchase is being screened by our third-party partner. All Payments orders are screened to ensure that the orders are legitimate and to protect from possible fraud.Most orders are processed in under 72 hours. You’ll receive a confirmation email when the review is complete.

Why is my order is still processing?

Payments

You may request returns for most items you buy from the sellers listed on the website. However, you can only return items explicitly identified as "returnable" on the product detail page and/or our policy and within the ‘return window’ period. Please refer to the website Returns policy. to know which categories are "non-returnable" and the specific return windows for categories eligible for return.<ul><li>Physically damaged</li><li>Has missing parts or accessories</li><li>Defective</li><li>Different from its description on the product detail page on the website</li></ul>You may request returns for most items you buy from the sellers listed on the website. However, you can only return items explicitly identified as "returnable" on the product detail page and/or our policy and within the ‘return window’ period. Please refer to the website Returns policy. to know which categories are "non-returnable" and the specific return windows for categories eligible for return.<ul><li>Physically damaged</li><li>Has missing parts or accessories</li><li>Defective</li><li>Different from its description on the product detail page on the website</li></ul>

What can I return?

Following are the refund processing timelines after the item is received by Amazon or the Seller notifies us of the receipt of the return:<ul><li>Wallet: 2 hours</li><li>Credit/Debit Card: 2-4 Business Days</li><li>Bank Account: 2-4 Business Days</li></ul>Following are the refund processing timelines after the item is received by Amazon or the Seller notifies us of the receipt of the return:<ul><li>Wallet: 2 hours</li><li>Credit/Debit Card: 2-4 Business Days</li><li>Bank Account: 2-4 Business Days</li></ul>

When will I get my refund?

If the item you ordered arrived in a physically damaged/ defective condition or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement as long as the exact item is available with the same seller.If the item you ordered arrived in a physically damaged/ defective condition or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement as long as the exact item is available with the same seller.

Orders

Returns, Refunds and Replacements