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##### Security and hacked accounts

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#### Help with my hacked account

If you think you've been hacked and you're unable to log in with your username and password, please take the following two steps:

1. Request a password reset

   Reset your password by requesting an email from the password reset form. Try entering both your username and email address, and be sure to check for the reset email at the address associated with your account.

2. Contact Support if you still require assistance

   If you still can't log in, contact us by submitting a Support Request. Be sure to use the email address you associated with the hacked account; we'll then send additional information and instructions to that email address. When submitting your support request please Include both your username and the date you last had access to your account.

If you think you've been hacked and you're unable to log in with your username and password, please take the following two steps:

1. Request a password reset

   Reset your password by requesting an email from the password reset form. Try entering both your username and email address, and be sure to check for the reset email at the address associated with your account.

2. Contact Support if you still require assistance

   If you still can't log in, contact us by submitting a Support Request. Be sure to use the email address you associated with the hacked account; we'll then send additional information and instructions to that email address. When submitting your support request please Include both your username and the date you last had access to your account.

##### Help with my hacked account

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